As the Dadabhai Group expanded its hospitality operations, it became apparent that the Group would soon face a shortage of well-trained personnel to staff its various hotels, resorts and luxury apartments. Bahrain as an economy was also experiencing rapid growth, particularly in the hospitality sector, and the lack of proper training infrastructure was starting to become a critical issue.

The Baisan Institute of Hospitality Management was established in 1999 to meet the local demand for hospitality professionals by offering locally relevant and internationally recognized qualifications of the highest standards. From a logistic point of view, BIHM was ideally placed to take advantage of the opportunity presented.

The Group's vast experience within the sector translated into a wealth of data crucial to defining the Institute's curriculum, training standards and policies. As part of Bahrain 's leading hospitality chain, BIHM was ideally placed to understand and cater to the hospitality industry's manpower requirements; from service-level staff to upper management cadres.